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Frequently Asked Questions

What is your MOQ?

We don't have one. Obviously it costs a little more to get just a few, but we are passionate about helping you send your product out properly dressed so we have not set any minimum order level.

What is your Lead-Time?

This depends very much on the complexity of the job. Plain Boxes can be with you in a week. Printed and bespoke boxes go through a process of design but there is no job that should take more than three weeks.

Can you make me bespoke size mailer?

Yes, and the cost to set that up is typically 200-300 pounds.

Can you deliver any sooner than your quoted lead time?

Our lead time on bespoke boxes is market leading... manufacturing a bespoke box is very different to ordering a stock size box that you might see on other websites. After we have processed your order we need to calculate the exact size board for your box - it may be we can cut this from stock material, however more often we have to order that exact size in. If it is printed we need to design your box and get your approval. Once approved we then print onto the board. The board then needs to be converted into a box before finally being packed ready to ship. Each of these steps has to be planned into production along side all the other orders we have. You can probably imagine our Production Manager has a lot of plates to spin!

Do you have an express delivery option?

Our lead time on bespoke boxes is market leading... manufacturing a bespoke box is very different to ordering a stock size box that you might see on other websites. After we have processed your order we need to calculate the exact size board for your box - it may be we can cut this from stock material, however more often we have to order that exact size in. If it is printed we need to design your box and get your approval. Once approved we then print onto the board. The board then needs to be converted into a box before finally being packed ready to ship. Each of these steps has to be planned into production along side all the other orders we have. You can probably imagine our Production Manager has a lot of plates to spin!

Can you deliver next day?

Our lead time on bespoke boxes is market leading... manufacturing a bespoke box is very different to ordering a stock size box that you might see on other websites. After we have processed your order we need to calculate the exact size board for your box - it may be we can cut this from stock material, however more often we have to order that exact size in. If it is printed we need to design your box and get your approval. Once approved we then print onto the board. The board then needs to be converted into a box before finally being packed ready to ship. Each of these steps has to be planned into production along side all the other orders we have. You can probably imagine our Production Manager has a lot of plates to spin!

Are you based in the UK?

Yes we are! If you're ever in the Grimsby area drop in and pay us a visit.