Quickbox Returns Policy
We operate a no-hassle guarantee, which means that if you are not entirely satisfied with your purchase, simply return it to us in its original condition within 30 days from the date of invoice. We then will issue a full refund. Please note: this does not include bespoke packaging purchases such as boxes that have been produced using our Box Calculator online or products that have been custom printed.
If the return is due to an error we have made we will refund the delivery charges.
In the unlikely event the product is either faulty or damaged please contact our returns team who will arrange for a replacement or refund. In all instances, please contact them for a Case Reference before returning the goods.
Right To Cancel
As per the Consumer Protection Distance Selling Regulations you may cancel your order for any reason within seven working days following the day on which you receive the goods. We regret that this does not apply where sealed products have been unsealed and used or for bespoke packaging purchases such as boxes that have been produced using our Box Calculator online or products that have been custom printed.
Please ensure that the goods are returned in their original condition.
We will reimburse you in full on receipt of the returned goods in our warehouse. You will, however, be responsible for the costs of returning the goods to us unless these goods are faulty or we have delivered them to you in error.
Please ensure that the products are returned in their original condition and packaging.